Training Services
Training designed around the work your people actually do
We deliver one-to-one and group training across the private, public, and voluntary sectors — in your setting, with your examples, at the level your teams need.
Leadership and Management
- Strategic leadership for senior managers
- First-line management essentials
- Managing performance and appraisal
- Coaching and mentoring skills
- Delegation and time management
- Managing difficult conversations
Governance and Organisational Development
- The effective board: roles and responsibilities
- Trustee and non-executive director induction
- Business and strategic planning
- Risk management and internal control
- Policy writing and review
- Monitoring, evaluation and reporting
Equality, Diversity and Inclusion
- Equality and diversity in the workplace
- Unconscious bias awareness
- Cultural competence in service delivery
- Equality impact assessment in practice
- Tackling discrimination and harassment
People and Team Effectiveness
- Building and leading effective teams
- Conflict resolution and mediation
- Assertiveness and influencing skills
- Presentation and facilitation skills
- Report writing for professionals
- Customer care and service excellence
Research and Evidence Skills
- Introduction to research methods
- Designing surveys and questionnaires
- Running focus groups and interviews
- Using data to make decisions
- Evaluating projects and programmes
Every programme can be delivered as a half day, full day, or a series of sessions, and can be adapted for boards, senior managers, front-line staff, or volunteers. If a topic you need is not listed, ask — we build bespoke material regularly.
Let's shape a programme for your team
Tell us who you are training, and what needs to change afterwards.
Book a conversation